Delivering exceptional experiences to our customers
WE BELIEVE EVERYONE SHOULD FEEL SPECIAL
Our vision is to build a thriving community that makes people feel special.
It's our purpose. It's the reason that we exist.
We achieve our vision by:
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Creating special moments for our customers that evoke special memories
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Understanding and fulfilling our customers needs every time
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Supporting our teams to work together to create the feeling of being special
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Creating special relationships with our teams, partners and suppliers
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Providing a choice of high quality products to our customers
OUR VALUES
Our values are at the heart of our business. They guide us in everything we do and how we do it.
They influence how we interact with customers and each other, and guide us towards achieving our vision, shaping our culture and the way we do things.
As we move forward, our values will continue to be central to who we are and what we believe in. We're dedicated to finding new ways to weave our values into our business to create a sense of unity and belonging among our team.
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Passion
We approach our work with passion bringing enthusiasm and energy to everything we do.
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Positivity
We encourage, motivate, and inspire each other in all that we do.
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Respect and Trust
We embrace a culture of respect and trust and value everyone's contribution.
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Teamwork
We are one team that helps and supports each other every step of the way.
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Love Learning
We are proactive and take ownership for our own personal growth and development.
WORKING AT FIELDS
Meet our amazing team and find out more about why they love working at Fields and Fraser Hart.
LEARNING AND DEVELOPMENT
We believe in helping our teams to reach their full potential. That's why we provide learning opportunities that develop skills and support career progression. From your first day with us, our comprehensive Welcome to Fields onboarding programme will set you up with the knowledge and skills that you need to succeed in your role. Our initial training and development programmes will provide a solid foundation for your professional journey with us. But learning doesn't stop there!
Have a look at some of the exciting learning opportunities that will be available to you:
SALES CONSULTANTS & STOCK ASSISTANTS
You'll participate in e-learning, virtual, and face-to-face courses and workshops to build product knowledge and selling skills. You'll also have the opportunity to attend training courses with our luxury watch brand partners to learn about the products and services they offer.
MANAGEMENT
You'll have a personalised development plan and mentorship from your line manager to support you to enhance your leadership skills. You'll also take part in leadership development courses and workshops designed to set you up for success and advance your career at Fields.
Are you someone who wants to learn new skills?
We're committed to supporting you at every stage of your professional journey. Join us and unlock endless opportunities for learning, development, and success!
BENEFITS
We are committed to looking after you with our generous benefits package.
From financial rewards for your hard work to wellbeing benefits to help strike the perfect balance, we want to make your experience at Fields the best it can be.
Have a look at some of the benefits that will really make a difference to you...
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Retail Commission Scheme
We offer a rewarding commission scheme for our retail teams where earning potential grows with sales achievement.
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Discount Policy
We're surrounded by beautiful products - that's why our generous discount scheme stands out as one of our most popular benefits.
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Pension
Planning for the future is important so we have a pension scheme in place to support you.
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Flexible Working
We provide flexible scheduling options with a variety of contracted hours and start and finish times.
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Health & Wellbeing
Our Employee Assistance Programme is there to provide support for you and your loved ones when you need it the most.
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Volunteer Day
You have the opportunity to take one paid day off work each year to volunteer for a charity of your choice.
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Service Milestones
To recognise continuous length of service we offer additional leave days and we celebrate service milestones.
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Holiday Purchase Scheme
You have the option to buy extra annual leave to give you more flexibility and maintain a healthy work-life balance.