Key Areas of Responsibility

Property & Maintenance Management

Manage maintenance of all stores and head office locations ensuring compliance with legislation and health & safety standards.
Coordinate planned preventative maintenance (PPM) and reactive maintenance activities.
Log and monitor maintenance requests through CAFM systems and allocate to contractors.
Liaise with stores and contractors to arrange access and ensure completion of works.
Verify that agreed contractor work has been completed satisfactorily and resolve any deficiencies.
Manage central services including maintenance, waste management, recycling, security, and utilities.
Respond appropriately to emergencies or urgent property issues.

Project Management & Store Development

Support and manage the roll out of new stores, refits, concept stores, and shop-in-shop developments.
Maintain project plans, schedules, budgets, and documentation for all projects.
Coordinate contractors, designers, and internal stakeholders to ensure timely delivery of projects.
Monitor project risks and issues, proposing solutions where required.
Ensure minimal disruption to store operations during development or maintenance work.
Prepare project reports, presentations, and documentation for stakeholders.
Maintain project management calendars and ensure key milestones and deadlines are met.

Stakeholder & Contractor Management

Manage relationships with landlords, building surveyors, contractors, and third-party suppliers.
Organise and attend project meetings, documenting actions and follow-ups.
Facilitate communication between stores, contractors, and head office teams.
Accompany landlords and surveyors on property inspections and agree scopes of work.
Ensure stakeholder views are managed towards the best project outcomes.

Cost & Budget Control

Health, Safety & Compliance

Ensure all premises comply with relevant legislation including health, safety, and environmental standards.
Prepare and submit works permits and compliance documentation where required.
Maintain accurate property and project records and documentation.
Support the implementation of safety procedures and safe working practices across all projects and maintenance works.

Administration & Reporting

Maintain property records, documentation, and filing systems.
Prepare project documentation, reports, and meeting minutes.
Provide administrative support relating to property, maintenance, and project activities.
Regularly update senior management on project progress and maintenance workflows

Skills & Experience Required

Experience in property, construction, retail fit-out, facilities management, or a related field.
Strong project management and organisational skills.
Ability to manage multiple projects and priorities simultaneously.
Excellent communication, stakeholder management, and negotiation skills.
Strong analytical and problem-solving ability.
Good commercial awareness and cost management skills.
Ability to work both independently and as part of a team.
Strong IT skills including Microsoft Office (Excel, Word, Outlook, Project).
Working knowledge of AutoCAD and construction/maintenance processes.
Knowledge of facilities legislation including health & safety and environmental regulations desirable.

Qualifications (Desirable)

Relevant degree or professional qualification in property, construction, facilities, or project management.
Professional membership (e.g., RICS, RIBA, BIFM) desirable.

Benefits

We value our teams for always going the extra mile and reward this with great benefits, including:

A generous discount scheme for you, your family, and friends
Annual leave that will increase with length of service
Pension Scheme
Holiday Purchase Scheme
Refer a Candidate Scheme
Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
Bike to work scheme
A Volunteer Day with a charity of your choice
Social events and activities throughout the year with our Time for Wellness and Recognition scheme
Flexible working
Tax Saver Travel

Property Project Manager